Reput8n Features
Comprehensive Reputation Management Services
Explore our diverse offerings designed to enhance your online reputation and foster stronger customer relationships effectively.
1. Reputation Monitoring
Review Monitoring: Keep track of your business reviews across 40+ platforms. Our service alerts you to new reviews, enabling quick responses and proactive management of your reputation.
2. Actively Request Reviews
Invite your customers to provide a review with easy integrated requests templates for SMS, Email, Whatsapp or QR Code.
You can also integrate with Twilop pr Telnyx if you would prefer to send SMS review requests with your own phone number.
Display a QR On Premises
Never miss a review!
Not all your customers will share their email or phone number with you. So how do you invite those customers to leave you a review?
Our easy QR code can be added to any poster, coaster or display on your business premises. Your customers just scan the QR and leave you another 5-star review!
3. Feedback Management
Response Management: Easily respond to customer feedback using our intuitive platform. Our tools help you craft thoughtful replies that demonstrate your commitment to customer satisfaction and engagement.
4. Improve Your Ratings
Encourage higher ratings by offering customers who have had a poor experience the opportunity to share their concerns and complaints with you before submitting their review.
With a chance to fix things for them, your customer service is improved and you get a second chance for your customer to leave a fairer review.
Importantly, our software gives you the ability to do this without preventing your customers the freedom to leave their true feedback as a public review if they want to!
No gate-keeping here!! Just a genuine opportunity for you to make things right with your customer.
5. Customisable Link Page
Fully customisable link page allows you to represent your own brand with logo and cover images.
6. Social Sharing
Received an amazing review?
Create an eye-catching graphic display of your review and share it directly to Facebook or Instagram. You can also download it to share on other platforms too.
7. Website Review Widgets
Demonstrate your reputation to your website visitors with our easy to install Website Review Widgets.
Pick which review channels you want to display, and choose to hide individual reviews from your website display.
8. Review Reminders
Set SMS and Email reminder notifications for your customers at 3 and 7 days intervals.
Our software can monitor your review requests and knows when someone has not responded, sending the reminders only to those who have still to submit a review.
Never miss their all-important feedback.
9. Automated Workflow
Integrate with 30+ third-party software applications, such as WooCommerce, Calendly, Google Docs, Paypal and Stripe, to automate your request and reputation management.
10. Multiple Locations
Do you have a business with multiple locations?
Our multiple-location option allows you to list each of the locations with its own review profiles.
Assign different team members across your locations to manage review requests and monitoring.
11. Reporting & Analytics
Monitor your success with our analytics reports dashboard, displaying your number of Public Reviews, Reviews Growth patterns, Reviews Rating patterns, and your review funnel.
Quickly see how many customers are engaging with your reputations, the channels they prefer to respond by, and tailor your reputation campaigns for optimum results!
12. Your Account Portal
Stay in complete control with our Customer Account Portal, allowing you to upgrade, downgrade or cancel your Reput8n service at any time!
Reput8n transformed our online presence! Their tools are intuitive, and the support is exceptional. Highly recommended for any business wanting to enhance its reputation.
Emily Johnson
We are a small, local Community Interest Company. Reput8n helped us build our online presence quickly, giving our customers confidence in the service they could expect.
Feona Bell
ColourPlay CIC
Why Choose Reput8n for Reputation Management?
Experience seamless integration with leading review platforms and user-centric tools designed to empower your business to manage its online reputation effortlessly.
Appeal to a Wider Audience
82% of people choose a local business based on positive and consistent reviews on Google, Facebook and other review platforms.
Enjoy Increased Revenue
Businesses with a larger volume of reviews and improved ratings typically enjoy up to 18% increase in revenue compared to competitors with fewer ratings or poor online reputation.
Improve Your Google Ranking
Google's ranking algorithms gave greater priority to listings with a full Google My Business account, and high rating profile.
Improve Your Website Conversions
For online businesses, a positive reputation profile can result in up to 270% increase in website conversion rates.
Put It To The Test!
With our 14 Day No-Obligation FREE Trial